Thank you for shopping with TrendyUrban Traders! We strive to ensure that your order reaches you as quickly and efficiently as possible. Please review our shipping policy for details on shipping rates, delivery times, and other relevant information.
1. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. You will be able to view the shipping cost during the checkout process before finalizing your purchase. We offer various shipping options to suit your needs, including standard, expedited, and express shipping.
2. Shipping Timeframes
Processing Time: Orders are processed within 1-2 business days from the time they are placed. Please note that processing times may be longer during peak seasons or holidays.
Delivery Time: Delivery times vary based on your location and the shipping method selected. Estimated delivery times are as follows:
Standard Shipping: [5-7 business days]
Expedited Shipping: [2-3 business days]
Express Shipping: [1-2 business days]
Please note that these timeframes are estimates and actual delivery times may vary due to factors such as weather conditions, holidays, and carrier delays.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery through the carrier’s website.
4. Shipping Destinations
We currently offer shipping to [list of countries or regions you ship to]. If your country is not listed or you have specific shipping requirements, please contact our customer service team to discuss available options.
5. Shipping Issues
If you experience any issues with your shipment, such as a delayed delivery, lost package, or incorrect address, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order. TrendyUrban Traders is not responsible for any issues arising from incorrect shipping information provided by the customer.
6. Customs and Duties
For international orders, you may be subject to customs duties, taxes, and import fees imposed by your country. These additional charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for information on potential fees.
7. Address Changes
If you need to update or correct your shipping address, please contact us immediately after placing your order. We will make every effort to accommodate address changes before the order is processed and shipped. Once an order is in transit, we are unable to make changes to the shipping address.
8. Delivery Issues
If you do not receive your order within the estimated delivery timeframe, please check the tracking information for updates. If there are any issues with your delivery or if your package appears to be damaged, please contact us right away so that we can assist you.
